View Vol. 1 No. 2 (2009): SIGNOS, investigación en sistemas de gestión

Published: 2009-07-01

Editorial

Editorial

NA NA
9-12
PDF (Spanish)

Artículos de Investigación

Formulation of strategies for the improvement of quality in the drug cycle in Healthcare Provider Institutions

https://doi.org/10.15332/s2145-1389.2009.0002.01
Antonio Javier Abril Galeano, María Cristina Baracaldo Cortés, Oscar Orlando Lucero Campaña
15-22
PDF (Spanish)

Methodological proposal for the interpretation of the norm NTC ISO 9001: 2008 in the sector of the provision of hotel services

https://doi.org/10.15332/s2145-1389.2009.0002.02
Juan Carlos Baracaldo Santos, Manuela Botero Hoyos, María Andrea Ordoñez Parra
23-29
PDF (Spanish)

Preventive Actions Methodology Development in the Vitrofarma S.A Quality Management System

https://doi.org/10.15332/s2145-1389.2009.0002.03
Magaly Espitia Useche, Mónica Moya Moreno, Marcela Rodríguez
31-43
PDF (Spanish)

Partial implementation of the Food Safety Management System ISO 22000 in Productos Alimenticios DIMAR Ltda

https://doi.org/10.15332/s2145-1389.2009.0002.04
Luz Nancy Lanza Angulo, Martha Patricia Meneses Martinez
45-46
PDF (Spanish)

Planning to maintain the integrity of the Quality Management System for changes in the company Mejía Asociados SA

https://doi.org/10.15332/s2145-1389.2009.0002.05
Carolina Bernal Flórez, Lorena Castro Rey, Dallan Astrid Jáuregui Orozco
57-62
PDF (Spanish)

Implementation of the procedure for the control of nonconforming product in a coffee roasting plant

https://doi.org/10.15332/s2145-1389.2009.0002.06
Germán Eduardo Galindo Ospina, José Omar Henao Uribe, Oscar Rujana Quintero
63-70
PDF (Spanish)

Reflexiones, Reseñas y Controversias

La certificación de los sistemas de gestión de la calidad: mitos y realidades de la teoría y la práctica en las empresas

https://doi.org/10.15332/s2145-1389.2009.0002.07
Álvaro Perdomo Burgos
73-78
PDF (Spanish)

Reflections on the constituent characteristics of the integral management

https://doi.org/10.15332/s2145-1389.2009.0002.08
Fabio Tejada Losada, Guillermo Peña Guarin
79-93
PDF (Spanish)