View Vol. 2 No. 1 (2010): SIGNOS, investigación en sistemas de gestión

Published: 2010-01-01

Editorial

Editorial

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9-12
PDF (Spanish)

Reflexiones, Reseñas y Controversias

índice de Resultados de Investigación

NA NA
121-124
PDF (Spanish)

índice de Resultados de Investigación - Especialización

NA NA
125-136
PDF (Spanish)

Artículos de Investigación

IMPLEMENTATION EFFECTS OF A QUALITY MANAGEMENT SYSTEM FOR THE HUMAN RESOURCES AREA IN SENA ADMINISTRATIVE MANAGEMENT CENTER

https://doi.org/10.15332/s2145-1389.2010.0001.01
Sandra Esperanza Méndez Caro, Rafael Fandiño Benavides
15-28
PDF (Spanish)

ELEMENTS OF THE ANALYSIS OF KEY FACTORS RELATED TO QUALITY MANAGEMENT SYSTEMS IN ORGANIZATIONS

https://doi.org/10.15332/s2145-1389.2010.0001.02
William Mantilla Cárdenas, Lynda Peña Hurtado
29-52
PDF (Spanish)

CERTIFIED QUALITY MANAGEMENT SYSTEMS IMPACT: STERLING FLUID SYSTEMS GROUP COLOMBIA S.A. CASE STUD

https://doi.org/10.15332/s2145-1389.2010.0001.03
William Leonardo Cortés Noreña
53-65
PDF (Spanish)

IMPROVEMENT IN THE USER SATISFACTION OF THE EAAB IN RELATION WITH THE PROACTIVA TRADE MANAGEMEN

https://doi.org/10.15332/s2145-1389.2010.0001.04
Edna Viviana Ruíz Ferro, Edier Ernesto Espinosa Díaz, Lisbeth Johana Zárate Díaz
69-84
PDF (Spanish)

PARTIAL IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN SAJAC LTDA.

https://doi.org/10.15332/s2145-1389.2010.0001.05
José Fernando Almeida Moreno, Juan Camilo Beltrán Moreno, Nelsy Moreno Guerrero
85-92
PDF (Spanish)

DIDACTIC BOOKLET FOR THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEMS IN BASIC AND MIDDLE EDUCATION INSTITUTIONS

https://doi.org/10.15332/s2145-1389.2010.0001.06
Carlos Antonio Peñuela Carrillo, Alba de Jesús Pérez Ibarra
93-106
PDF (Spanish) PDF (Spanish)

A GUIDE FOR THE IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN SMALL AND MEDIUM-SIZED BUSINESS

https://doi.org/10.15332/s2145-1389.2010.0001.07
Leydy Aleen Erazo Ñañez, Julián Roberto Acevedo Rey, Luis Gabriel Guzmán Castro, Andrea Patricia Rodríguez Bareño
107-117
PDF (Spanish)