Cinismo organizacional: un análisis holístico de sus orígenes, causas y consecuencias en el ámbito laboral
Organizational Cynicism: A Holistic Analysis of its origins, causes and consequences in the workplace
Cinismo organizacional: uma análise holística das suas origens, causas e consequências no local de trabalho
Resumen (es)
El cinismo organizacional (co) es una actitud perjudicial que afecta la moral, el desempeño y la estabilidad de las empresas. Se caracteriza por la desconfianza y la negatividad hacia la organización, con causas diversas y efectos que impactan a distintos niveles. Este artículo tiene como objetivo realizar un análisis holístico de las causas y consecuencias del co mediante una revisión estructurada de la literatura científica. Para ello, se llevó a cabo una búsqueda sistemática en bases de datos académicas relevantes (Scopus, jstor, Psycinfo, Web of Science), utilizando términos clave como “cinismo organizacional”, “causas” y “consecuencias”. Se aplicaron criterios de inclusión y exclusión para seleccionar estudios pertinentes publicados en las últimas décadas. Los resultados muestran que factores como la percepción de injusticia, el incumplimiento del contrato psicológico y las fallas en el liderazgo son detonantes clave. Entre las consecuencias, destacan la disminución del compromiso, la insatisfacción laboral, el aumento de la rotación y el bajo rendimiento. Se concluye que abordar el co de manera integral es esencial para desarrollar estrategias de prevención e intervención efectivas en la gestión de personas.
Resumen (en)
Organizational cynicism is a detrimental attitude that affects the morale, performance and stability of companies. It is characterized by distrust and negativity towards the organization, with diverse causes and effects that impact at different levels. This article aims to perform a holistic analysis of the causes and consequences of organizational cynicism through a structured review of the scientific literature. For this purpose, a systematic search was conducted in relevant academic databases (e.g. Scopus, jstor, Psycinfo, Web of Science), using key terms such as “organizational cynicism”, ‘causes’ and “consequences”. Inclusion and exclusion criteria were applied to select relevant studies published in the last decades. The results show that factors such as perceptions of unfairness, breach of the psychological contract and leadership failures are key triggers. Consequences include decreased commitment, job dissatisfaction, increased turnover and poor performance. It is concluded that addressing organizational cynicism in a comprehensive manner is essential to develop effective prevention and intervention strategies in people management.
Resumen (pt)
O cinismo organizacional (CO) é uma atitude prejudicial que afeta a moral, o desempenho e a estabilidade das empresas. É caracterizado pela desconfiança e negatividade em relação à organização, com causas diversas e efeitos que impactam em diferentes níveis. Este artigo tem como objetivo realizar uma análise holística das causas e consequências do CO por meio de uma revisão estruturada da literatura científica. Para isso, foi realizada uma pesquisa sistemática em bases de dados académicas relevantes (Scopus, jstor, Psycinfo, Web of Science), utilizando termos-chave como «cinismo organizacional», «causas» e «consequências». Foram aplicados critérios de inclusão e exclusão para selecionar estudos pertinentes publicados nas últimas décadas. Os resultados mostram que fatores como a percepção de injustiça, o incumprimento do contrato psicológico e as falhas na liderança são fatores desencadeantes fundamentais. Entre as consequências, destacam-se a diminuição do compromisso, a insatisfação no trabalho, o aumento da rotatividade e o baixo desempenho. Conclui-se que abordar o co de forma integral é essencial para desenvolver estratégias de prevenção e intervenção eficazes na gestão de pessoas.
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