View Vol. 3 No. 2 (2011): SIGNOS, investigación en sistemas de gestión

Published: 2011-07-01

Editorial

Editorial

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9-11
PDF (Spanish)

Reflexiones, Reseñas y Controversias

Improvement to the “customer and operator support” process in the ministerial office of Information and Comunications Technology

https://doi.org/10.15332/s2145-1389.2011.0002.05
Diana Carolina Siachoque Salamanca, David Martínez Vásquez, Diane Tatiana García Cuesta
95-106
PDF (Spanish)

Resultados de Investigación

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109-111
PDF (Spanish)

Artículos de Investigación

Analysis of perception regarding the reporting of adverse events and patient safety in a high complexity’s IPS, in the city of Medellin

https://doi.org/10.15332/s2145-1389.2011.0002.01
Beatriz Elena Gómez Vásquez
15-39
PDF (Spanish)

Diagnosis of work life in three coal mines of Samacá

https://doi.org/10.15332/s2145-1389.2011.0002.02
José Yamid Bolaños Cardozo
41-55
PDF (Spanish)

Methodology proposed for the management of hazardous hospital waste - Case study in the state of Meta

https://doi.org/10.15332/s2145-1389.2011.0002.03
Luisa Fernanda Montenegro Vanegas, María del Pilar Romero Ruíz
57-67
PDF (Spanish)

Development of a tool for featuring organizational responsibility practices in Colombia

https://doi.org/10.15332/s2145-1389.2011.0002.04
Sandra Mercedes Giraldo Espinosa
69-92
PDF (Spanish)