View Vol. 4 No. 1 (2012): SIGNOS, investigación en sistemas de gestión

Published: 2012-01-01

Editorial

Editorial

NA NA
9-12
PDF (Spanish)

Reflexiones, Reseñas y Controversias

Sustainable Consumption as an option for the exercise of freedom

https://doi.org/10.15332/s2145-1389.2012.0001.05
María del Rosario Velásquez Rueda
87-94
PDF (Spanish)

Effects of conformity assessment of the quality management model “NTC-ISO 9001” by the ICONTEC

https://doi.org/10.15332/s2145-1389.2012.0001.06
María Paula López Esguerra, Carlos Alberto Díaz Ruiz
95-101
PDF (Spanish)

Artículos de Investigación

Quality Management Systems as a model of organizational change in the Colombian public sector

https://doi.org/10.15332/s2145-1389.2012.0001.01
Jesús Guillermo Sáenz Urquijo, Iván Ernesto Serrano Turriago
15-33
PDF (Spanish)

Effects of the implementation of the Quality Management System under the lNTC-ISO 9001 model in Human Resource Managementt

https://doi.org/10.15332/s2145-1389.2012.0001.02
Sandra Lizeth Estacio Maigual
35-43
PDF (Spanish)

Relationship between quality management and the report of adverse events occurring in patient care

https://doi.org/10.15332/s2145-1389.2012.0001.03
César Roberto Ocaña Poveda, Luz Marly Sánchez Bustamante
45-59
PDF (Spanish)

Study of user satisfaction subsequent to the adoption of the Sistema Único de Acreditación en Salud at the Centro Policlínico del Olaya

https://doi.org/10.15332/s2145-1389.2012.0001.04
Libia Andrea Rodríguez García, Sixta Rosa Lozano Medina
61-83
PDF (Spanish)