Published: 2015-07-01

Organizational culture, a way to humanize the implementation of quality management systems- ISO 9001:2008

https://doi.org/10.15332/s2145-1389.2015.0002.01
Jenny Astrid Barahona Pico, Deisy Rodríguez Araujo
19-29

Knowledge management in the process of teaching for higher education institutions

https://doi.org/10.15332/s2145-1389.2015.0002.02
Ariel Ramos Cerdas
31-43

Methodological purpose to incorporate the knowledge creation into management systems in Government institutions

https://doi.org/10.15332/s2145-1389.2015.0002.03
Carolina Orjuela Russi, Rosario del Pilar Ramos Díaz, Gloria Matilde Torres Cruz
45-60

Coaching tool as a motivating factor in the implementation of the NTC ISO 9001: 2008 at the library area in Fundación Universitaria de Ciencias de la Salud (FUCS)

https://doi.org/10.15332/s2145-1389.2015.0002.04
Luz Andrea Rodríguez Ramírez, Aura Carolina Lombana Motta
61-71

Contributions to corporate social responsibility from companies utility sector water and basic sanitation in the metropolitan area of Bogotá, D. C.

https://doi.org/10.15332/s2145-1389.2015.0002.05
Samuel Leonardo Villamizar Berdugo
73-81

Measurement model for integral management according to the BSC in the Ministry of Transportation of Colombia

https://doi.org/10.15332/s2145-1389.2015.0002.06
Isabel Cristina Rosero Pulido, Dora Rivera Vargas
83-104

Articulation of ESHQ and ISO/IEC 17025:2005 management systems applicable to accredited calibration laboratories with chemical magnitudes in Bogotá

https://doi.org/10.15332/s2145-1389.2015.0002.07
Nelcy Yamile Ortega Gómez
105-120