SISTEMAS INTEGRADOS DE GESTIÓN
INTREGRATED MAGAMENT SYSTEM (IMS)
Resumen (es)
Los Sistemas de Gestión se han constituido en el referente más utilizado y confiable en las prácticas empresariales para cumplir con las expectativas de los diferentes grupos de interés, proveen confianza y mejoran la aceptación de los clientes. Sin embargo, la implementación de varios sistemas de manera independiente ha abocado a las organizaciones a perder su eficiencia en la gestión de sistemas, situación que ha impulsado el desarrollo de propuestas metodológicas de integración de sistemas. Esta investigación tiene como objetivo realizar una revisión de los aspectos que han marcado la evolución de la integración de los sistemas de gestión, profundizando en la comprensión de las dimensiones base de las metodologías de integración y a partir de estas, presenta un análisis comparativo de los principales metodologías encontradas. La investigación es de tipo cualitativo, utilizando el método de revisión de la literatura. En la etapa de búsqueda de información se identificaron los principales artículos de estado del arte donde se describe la evolución y características del proceso de integración de sistemas de gestión. La segunda etapa consistió en una revisión a profundidad, interpretación y análisis de las principales dimensiones y metodologías de integración identificadas. Los resultados de la investigación permitieron describir el proceso de integración a partir de sus beneficios, motivadores y dificultades; identificar cuatro dimensiones conceptuales del proceso de integración: estratégica, metodológica, nivel de integración e integración de auditorías internas y comparar los principales referentes de integración: PAS 99, UNE 66177 y Handbook, ISO 9001, IUMS.
Resumen (en)
Management Systems have become the most used and reliable benchmark in business practices to meet the expectations of different interest groups, provide trust and improve customer acceptance.
However, the implementation of various systems independently has led organizations to lose their efficiency in systems management, a situation that has prompted the development of system integration methodological proposals.
This research aims to carry out a review of the aspects that have marked the evolution of the integration of management systems, deepening the understanding of the base dimensions of integration methodologies and from these, presents a comparative analysis of the main found methodologies. The research is qualitative, using the literature review method. In the information search stage, the main state-of-the-art articles were identified where the evolution and characteristics of the management systems integration process are described. The second stage consisted of an in-depth review, interpretation, and analysis of the main dimensions and integration methodologies identified. The results of the investigation allowed to describe the integration process based on its benefits, motivators and difficulties; identify four conceptual dimensions of the integration process: strategic, methodological, level of integration and integration of internal audits and compare the main integration references: PAS 99, UNE 66177 and Handbook, ISO 9001, IUMS.Keywords: Integrated management system. Management systems, IUMSS, ISO, Une 66177, Pas 99, integration models; basics of integrated management systems.
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