Publicado
2021-07-01

Evolución y modelos de implementación de sistemas de gestión de continuidad del negocio

Evolution and implementation models of business continuity management systems

Evolução e modelos de implementação de sistemas de gestão da continuidade do negócio

DOI: https://doi.org/10.15332/24631140.6669
Rocío Becerra Acevedo
John Richard Benavides Muñoz
Hernando Camacho Camacho
Claudia Janeth Obando

Resumen (es)

El sistema de gestión de la continuidad del negocio (BCMS) es una herramienta que permite a las organizaciones prepararse para escenarios que afecten el normal funcionamiento de las mismas. En este proceso, se requiere una evaluación de impacto y valoración de riesgos, de tal manera que se identifiquen, establezcan y evalúen los planes de continuidad del negocio (BCP) para asegurar la disponibilidad de recursos y personal necesario. Este artículo analiza la evolución, los modelos de implementación de BCM y las estrategias para la gestión de riesgos asociados. Se realiza un estudio de 37 artículos relacionados con BCM, los cuales se analizan y se concluye que la evolución de la BCM ha permitido a las organizaciones acceder a modelos que facilitan la implementación de este sistema, acorde a las necesidades, disponibilidad de recursos, competencia del personal y con un enfoque PHVA (planear, hacer, verificar y actuar).

Palabras clave (es): continuidad del negocio, sistema de gestión de continuidad del negocio, ISO 22301, modelos de gestión

Resumen (en)

The business continuity management system (BCMS) is a tool that allows organizations to prepare for scenarios affecting their normal functioning. In this process, an impact assessment and risk assessment is required, identifying, establishing and evaluating business continuity plans (BCP) to ensure resources and necessary personnel availability. In this article the evolution, BCM implementation models, and associated risk management strategies are addressed. Thirty-seven (37) articles related to BCM are analized concluding that BCM evolution has allowed organizations to access models that facilitate the system implementation, according to the needs, availability of resources, personnel competence and with a PHVA approach (plan, do, check and act).

Palabras clave (en): business continuity, business continuity management system, ISO 22301

Resumen (pt)

O sistema de gerenciamento de continuidade de negócios (BCMS) é uma ferramenta que permite às organizações se prepar para cenários que afetam seu funcionamento normal. Nesse processo, é necessária uma avaliação de impacto e de risco, de modo a identificar, estabelecer e avaliar planos de continuidade de negócios (BCP), para garantir a disponibilidade dos recursos e pessoal necessários. Nesse artigo são analisados a evolução, os modelos de implementação de BCM e as estratégias de gerenciamento de risco associados. Trinta e sete (37) artigos relacionados ao BCM são analizados concluindo que a evolução do BCM permitiu às organizações acessar modelos que facilitam a implementação do sistema, de acordo com as necessidades, disponibilidade de recursos, competência de pessoal e com uma abordagem PHVA (planejar, fazer, verificar e agir).

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Cómo citar

Becerra Acevedo, R. ., Benavides Muñoz, J. R. ., Camacho Camacho, H. ., & Obando, C. J. . (2021). Evolución y modelos de implementación de sistemas de gestión de continuidad del negocio. SIGNOS - Investigación En Sistemas De gestión, 13(2), 171-201. https://doi.org/10.15332/24631140.6669

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