Transferencia de conocimiento como factor crítico para la gestión de la ciencia, la tecnología y la innovación en Maloka Bogotá, Colombia

Carlos E. Blanco-Valbuena, Wilmer Pineda

Resumen


Objetivo. Evaluar las variables de cultura organizacional, las características del conocimiento tácito-explícito y las estrategias de transferencia interna de conocimiento, por incidir en la gestión de Maloka en relación con su fin: enriquecer la cultura ciudadana estableciendo lazos entre ciencia-tecnología- innovación y sociedad. Metodología. Buscando reducir dimensiones, se aplicó el análisis factorial como técnica estadística que define grupos de variables altamente correlacionados entre sí. Hemos utilizado el test de KMO (Kaiser-Meyer-Olkin) para saber si la técnica de reducción de dimensiones es viable. El estudio se ha hecho con una muestra de 72 directivos de niveles alto y medio de Maloka, corporación de gran visibilidad nacional e internacional. Resultados. Las variables de cultura organizacional evidencian la existencia  de gran confianza basada en valores morales y éticos; en las creencias colectivas; en las identidades de pensamiento surgidas de acontecimientos que conducen a la transferencia interna de conocimiento, y en los diálogos dirigidos a transferir los aprendizajes. La transferencia interna de conocimiento tácito se lleva a cabo a través de la observación directa a los expertos. El aprendizaje individual para la transferencia interna de conocimiento, se realiza a partir de estudiar lo escrito en las  “historias que se aprenden”. Las estrategias para transferir el conocimiento tácito se basan fundamentalmente en compartir experiencias por mentoría, entrenamiento,  redes y uso de un lenguaje común, verbal o corporal.


Palabras clave


transferencia de conocimiento; conocimiento tácito y explícito; cultura organizacional; gestión de conocimiento

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Referencias


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DOI: https://doi.org/10.15332/25005421.5008

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ISSN: 1657-107X - e-ISSN: 2500-5421 - DOI: https://doi.org/10.15332/25005421