Reestructuración del modelo de facturación en salud para una IPS de servicios domiciliarios en Colombia
Restructuring of the health billing model for an IPS of home services in Colombia
Abstract (en)
Taking into account that the social security system in health in Colombia defines that all health entities must be independent, autonomous and have growth and sustainability from the sale of their services, as described in Law 100 of 1993, It seeks to generate an optimization of the billing model supported by regulations that maintains the continuous flow of the portfolio. Based on the specifications of the current theoretical model, a behavior of the billing process for health services has been evidenced towards the development of the audit of accounts processes. We then want to review the problems of a particular entity of the health system and propose an alternative solution to build an efficient billing process. Therefore, it is intended to improve the billing process by establishing guidelines and steps necessary for the optimization of this area, in an IPS of home care services for patients with chronic diseases, which will generate a secondary impact that is carried out in an agile way, timely, clear and correct settlement of the accounts of each of the users of the health service provider entity, in order to collect and collect the value of the services provided and, in this way, guarantee the income that the survival, growth and development of the entity.
Abstract (es)
Teniendo en cuenta que el sistema de seguridad social en salud en Colombia define que todas las entidades de salud deben ser independientes, autónomas y tener un crecimiento y sostenimiento a partir de la venta de sus servicios, como está descrito en la Ley 100 de 1993, se busca entonces generar una optimización del modelo de facturación sustentado normativamente que mantenga el flujo continuo de cartera. Con base en las especificaciones del modelo teórico actual se ha mostrado un comportamiento del proceso de facturación de servicios de salud hacia el desarrollo de los procesos de la auditoría de cuentas. Se quiere entonces revisar la problemática de una entidad particular del sistema de salud y proponer una alternativa de solución para construir un proceso de facturación eficiente. Por lo anterior, se pretende mejorar el proceso de facturación estableciendo lineamientos y pasos necesarios para la optimización de esta área, en una IPS de servicios domiciliarios de atención de pacientes con patologías crónicas, lo cual generará un impacto secundario para realizar, de forma ágil, oportuna, clara y correcta, la liquidación de las cuentas de cada uno de los usuarios de la entidad prestadora de servicios de salud, con el fin de cobrar y recaudar el valor de los servicios prestados y, de esta manera, garantizar los ingresos que permitan la supervivencia, crecimiento y desarrollo de la entidad.
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