Índice de Gestión Social Empresarial (IGS): una aplicación de la medición de capital social
Abstract (en)
Partiendo de los conceptos y elementos planteados en el artículo preliminar (Saíz y Rangel, 2008) y haciendo aplicación de metodologías de análisis estadístico multivariado, esta investigación pretende medir los vínculos existentes entre la empresa CODENSA S.A. y las comunidades (clientes residenciales) en donde presta el servicio de distribución de energía eléctrica en Bogotá D.C. y el municipio conurbano de Soacha, con el propósito de establecer un Índice de Gestión Social (IGS) como una aproximación a la medición y análisis de capital social, conjugando la percepción contextual de las empresa, con el grado de confianza, cooperación y compromiso que se desprende de los procesos participativos.How to Cite
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